Customer Service & Store Operations Lead

Meijer, Inc.; Wooster (OH); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer, Inc. is seeking an Area Leader to oversee team engagement and drive performance at the Wooster, OH store. You will coach Leads and Team Leaders, manage budgeting and P&L, and ensure safety, scheduling, and forecasting align with company standards.

The role requires a Bachelor's degree or equivalent, plus 4+ years in retail or customer service with progressive leadership experience. On-site work with opportunities for growth and development are offered.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• Strong business acumen and ability to drive results while maintaining safe, compliant operations.

Responsibilities

• Oversee area operations and financial performance, including budgeting and forecasting.
• Lead and develop Leads and Team Leaders, coach for performance and succession planning.
• Drive safety, store conditions, and adherence to corporate standards.
• Identify process improvements and manage staffing plans to optimize productivity.

Skills

Leadership

Communication

Financial analysis

Problem solving

Education

Bachelor's degree or equivalent experience

Job description

Meijer, Inc. is seeking an Area Leader to oversee team engagement and drive performance at the Wooster, OH store. You will coach Leads and Team Leaders, manage budgeting and P&L, and ensure safety, scheduling, and forecasting align with company standards.

The role requires a Bachelor's degree or equivalent, plus 4+ years in retail or customer service with progressive leadership experience. On-site work with opportunities for growth and development are offered.