Area Leader: Customer Experience & Team Growth

Meijer, Inc.; Boardman (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Boardman, OH is seeking an Area Leader to drive engagement, coaching, and performance across a span of care. Lead Leads and Team Leaders, own budget items, and push process improvements while upholding Meijer standards and culture.

You will oversee staffing, safety, and customer service, translate corporate plans into actionable store operations, and develop a diverse talent pipeline through onboarding, training, and development programs.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• A passion to provide industry leading service.
• Demonstrated ability to communicate with team members to provide clear direction.
• Demonstrated ability to analyze financial and statistical information to make informed decisions.
• Demonstrates proactive/creative thinking and applies it to the business.

Responsibilities

• Engages with team members to ensure onboarding, training and development, and coaching to success.
• Identifies talent and supports staffing strategy for diversified leadership roles.
• Lead candid discussions to ensure standards and growth within the organization.
• Oversee area operations and financial results, executing corporate plans to maximize sales and productivity.
• Drive safety and compliance and manage store conditions.
• Provide guidance to Team Leaders and Leads on daily work and training needs.

Skills

Leadership

Team management

Communication

Customer service

Financial acumen

Forecasting staffing

Education

Bachelor’s degree or equivalent experience

Tools

Budgeting

P&L understanding

Job description

Meijer in Boardman, OH is seeking an Area Leader to drive engagement, coaching, and performance across a span of care. Lead Leads and Team Leaders, own budget items, and push process improvements while upholding Meijer standards and culture.

You will oversee staffing, safety, and customer service, translate corporate plans into actionable store operations, and develop a diverse talent pipeline through onboarding, training, and development programs.