Customer Service Specialist — Paid Training & Growth

Kids for the Future; Mesa (AZ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

Paid training

Professional development

Referral bonuses

Job summary

Delta Mechanical is seeking a full-time Customer Service Representative for its Mesa, AZ headquarters. You will act as a liaison, advocate for clients, provide product/service information, and resolve issues with accuracy, efficiency, and genuine care.

The role emphasizes engaging conversations, problem-solving, and maintaining detailed records while meeting team targets. A high school diploma and customer service experience are preferred, with healthcare benefits and paid training offered.

Qualifications

• High School Diploma or GED required.
• Customer service experience preferred.
• Proficient with technology and multiple software platforms.

Responsibilities

• Handle high-volume customer calls with care and positivity.
• Identify and assess customer needs accurately and efficiently.
• Build trust and sustainable relationships with customers through clear, interactive conversations.
• Meet customer service team targets and call handling quotas.
• Record keeping of all customer interactions with high attention to detail.

Skills

Communication skills

Active listening

Time management

Multitasking

Tech proficiency

Education

High School Diploma

Tools

CRM software

Microsoft Office

Job description

Delta Mechanical is seeking a full-time Customer Service Representative for its Mesa, AZ headquarters. You will act as a liaison, advocate for clients, provide product/service information, and resolve issues with accuracy, efficiency, and genuine care.

The role emphasizes engaging conversations, problem-solving, and maintaining detailed records while meeting team targets. A high school diploma and customer service experience are preferred, with healthcare benefits and paid training offered.