Customer Experience Specialist (Paid Training + Growth)

Dutuc; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Professional development opportunities

Supportive team environment

Career advancement opportunities

Hands-on customer service experience

Competitive compensation

Job summary

Dutuc is seeking a Customer Service Representative to assist customers with questions, requests, and general service needs. This role suits someone who enjoys helping people, communicates clearly, and maintains a positive, professional attitude.

You will respond to inquiries, provide product information, document interactions, and support promotional events. A high school diploma and friendly, dependable customer focus are expected; previous service experience is helpful but not required.

Qualifications

• High school diploma or equivalent.
• Strong communication and listening skills.
• Friendly, dependable, and customer-focused.
• Professional approach to problem solving.
• Ability to stay organized in a fast-paced environment.
• Previous customer service, retail, or hospitality experience is helpful but not required.

Responsibilities

• Respond to customer questions and service requests.
• Provide information about products, services, and promotions.
• Listen to customer concerns and assist with appropriate solutions.
• Follow up on customer requests when necessary.
• Document customer interactions and relevant feedback.
• Assist customers during promotional activities and events.
• Communicate customer needs to the appropriate team members.
• Maintain a positive and professional customer experience.

Skills

Strong communication

Listening skills

Friendly demeanor

Customer-focused

Problem solving

Organized

Education

High school diploma or equivalent

Job description

Dutuc is seeking a Customer Service Representative to assist customers with questions, requests, and general service needs. This role suits someone who enjoys helping people, communicates clearly, and maintains a positive, professional attitude.

You will respond to inquiries, provide product information, document interactions, and support promotional events. A high school diploma and friendly, dependable customer focus are expected; previous service experience is helpful but not required.