Customer Service Pro — Financial Services & Payments

PLS; Mesa (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan

Vacation days

Opportunities for advancement

Ongoing training

Job summary

PLS in Mesa, AZ is seeking a Customer Service Representative who serves as the primary point of contact with customers, delivering exceptional service and adhering to company policies. You will educate customers on our financial services and assist in maintaining a clean and organized environment.

Qualified candidates should have experience in customer service, excellent communication skills, and a professional demeanor. This role may include flexible hours and offers benefits like medical, 401(k), and opportunities for career advancement.

Qualifications

• Previous customer service experience preferred.
• Ability and comfort to engage with customers.
• Professional appearance and demeanor expected.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Resolve customer complaints or refer to manager.

Skills

Customer service experience

Communication skills

Attention to detail

Bilingual (English/Spanish)

Job description

PLS in Mesa, AZ is seeking a Customer Service Representative who serves as the primary point of contact with customers, delivering exceptional service and adhering to company policies. You will educate customers on our financial services and assist in maintaining a clean and organized environment.

Qualified candidates should have experience in customer service, excellent communication skills, and a professional demeanor. This role may include flexible hours and offers benefits like medical, 401(k), and opportunities for career advancement.