Customer Service Specialist – Loans & Accounts (FT)

LoanMax Title Loans; Mission (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid training

Full-time schedule

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and keep customers informed about their accounts.

The role emphasizes courteous service, accurate data entry, compliance with policies and laws, and building trust with clients on a full-time, in-store schedule with no Sundays.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication

Detail-oriented

Organized

Positive attitude

Education

High school diploma or equivalent

Tools

Computer

Data entry

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and keep customers informed about their accounts.

The role emphasizes courteous service, accurate data entry, compliance with policies and laws, and building trust with clients on a full-time, in-store schedule with no Sundays.