Customer Service & Loans Specialist — Full-Time

LoanMax Title Loans; Oskaloosa (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative in Lansing, KS to assist potential borrowers and current customers with questions about loan products, evaluate vehicles, and manage loans and payments.

You will maintain regular communication with customers, make courtesy calls when necessary, and ensure compliance with company policies. The role offers full-time hours, a stable schedule, and opportunities for growth.

Qualifications

• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Full-time schedule

Communication skills

Positive attitude

Detail oriented

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative in Lansing, KS to assist potential borrowers and current customers with questions about loan products, evaluate vehicles, and manage loans and payments.

You will maintain regular communication with customers, make courtesy calls when necessary, and ensure compliance with company policies. The role offers full-time hours, a stable schedule, and opportunities for growth.