Customer Service & Loan Specialist

LoanMax Title Loans; North Kansas City (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision and voluntary

Job summary

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist borrowers and customers with loan questions, vehicle evaluations, payments, and account management. You will maintain regular communication and perform courtesy calls when needed.

The role emphasizes accurate data entry, adherence to policies, and delivering respectful service to our clients. Full-time store hours support a stable schedule and opportunities for growth.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Communication skills

Positive attitude

Detail-oriented

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist borrowers and customers with loan questions, vehicle evaluations, payments, and account management. You will maintain regular communication and perform courtesy calls when needed.

The role emphasizes accurate data entry, adherence to policies, and delivering respectful service to our clients. Full-time store hours support a stable schedule and opportunities for growth.