Customer Service & Loan Accounts Specialist

LoanMax Title Loans; De Soto (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time schedule

Career growth opportunities

Medical benefits

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with loan questions, evaluate vehicles, and manage accounts. The role emphasizes courteous, compliant service and clear communication.

Responsibilities include processing loan applications, data entry, and providing accurate information on terms and payment options. Full-time in-store work occurs with regular hours and opportunities for growth.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with loan questions, evaluate vehicles, and manage accounts. The role emphasizes courteous, compliant service and clear communication.

Responsibilities include processing loan applications, data entry, and providing accurate information on terms and payment options. Full-time in-store work occurs with regular hours and opportunities for growth.