Customer Service Representative - Loans & Payments

LoanMax Title Loans; Leavenworth (KS); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth opportunities

Medical, dental, vision benefits

Résumé du poste

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist borrowers and customers with loan questions, evaluate vehicles, manage loans and payments, and maintain communication about accounts. This in-store, full-time role emphasizes friendly, compliant service and accurate record-keeping.

The position offers career growth opportunities and a benefits package including paid training, holidays, and vacation.

Qualifications

• Excellent communication skills are essential for in-person and phone interactions.
• Positive attitude and strong work ethic drive customer satisfaction and accuracy.
• Detail-oriented and organized approach ensures accurate data entry and file maintenance.

Responsabilités

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Connaissances

Excellent communication skills

Positive attitude and strong work et

Detail-oriented and organized

Formation

High school diploma or equivalent

Description du poste

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist borrowers and customers with loan questions, evaluate vehicles, manage loans and payments, and maintain communication about accounts. This in-store, full-time role emphasizes friendly, compliant service and accurate record-keeping.

The position offers career growth opportunities and a benefits package including paid training, holidays, and vacation.