In-Store Customer Service & Loans Specialist

LoanMax Title Loans; Basehor (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans in Lansing, KS seeks a Customer Service Representative to assist borrowers and current customers with loan questions, assess vehicles, manage loans and payments, and communicate account status. This role supports accuracy and compliance in daily tasks.

The position is full-time, in-store, with standard hours and opportunity for growth; benefits commence after the introductory period and are designed to support long-term employees.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Education

High school diploma or equivalent

Tools

Computer

Data entry

Job description

LoanMax Title Loans in Lansing, KS seeks a Customer Service Representative to assist borrowers and current customers with loan questions, assess vehicles, manage loans and payments, and communicate account status. This role supports accuracy and compliance in daily tasks.

The position is full-time, in-store, with standard hours and opportunity for growth; benefits commence after the introductory period and are designed to support long-term employees.