Client Services Specialist: Loans & Account Support

LoanMax Title Loans; Weatherby Lake (MO); On-site; USD 42,981,000 - 45,847,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Training provided

Stable schedule

Career growth

Health benefits

Job summary

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and payment management.

You will answer questions, process applications, maintain records, and ensure compliance with company policies and laws, delivering honest, respectful service. This is a full-time in-store role with growth opportunities.

Qualifications

• Must have excellent communication and interpersonal skills.
• Positive attitude and strong work ethic.
• Detail-oriented and organized, with good time management.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication skills

Positive attitude

Detail-oriented

Team player

Education

High school diploma or equivalent

Tools

Computer and data entry

Job description

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and payment management.

You will answer questions, process applications, maintain records, and ensure compliance with company policies and laws, delivering honest, respectful service. This is a full-time in-store role with growth opportunities.