Full-Time Customer Care & Loan Services Specialist

LoanMax Title Loans; Basehor (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision plans after 91

Job summary

LoanMax Title Loans in Lansing, KS seeks a Customer Service Representative to assist borrowers with loan products, evaluate vehicles, and manage accounts. This role involves courteous service and accurate record-keeping.

You will handle in-person and phone interactions, explain terms, process applications, and ensure policy compliance. Full-time schedule with weekends as indicated, plus benefits after the initial period.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.
• Positive attitude and strong work ethic.
• Excellent communication and detail-oriented approach.
• Must pass a background screening.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication skills

Detail-oriented

Organized

Education

High school diploma or equivalent

Tools

Computer

Data entry

Job description

LoanMax Title Loans in Lansing, KS seeks a Customer Service Representative to assist borrowers with loan products, evaluate vehicles, and manage accounts. This role involves courteous service and accurate record-keeping.

You will handle in-person and phone interactions, explain terms, process applications, and ensure policy compliance. Full-time schedule with weekends as indicated, plus benefits after the initial period.