Customer Service & Loan Support Specialist

LoanMax Title Loans; Smithville (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Stable work schedule

Career growth opportunities

Medical, dental, vision benefits after

Job summary

LoanMax Title Loans in Lansing, KS seeks a Customer Service Representative to assist potential borrowers and customers with loan products, evaluate vehicles, manage loans, and keep customers updated on their accounts. This in-store role emphasizes courteous, honest service.

You will handle inquiries by phone and in person, explain terms, process applications, enter data accurately, and stay compliant with company policies and laws.

Qualifications

• Must be able to work the full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Communication skills

Positive attitude

Strong work ethic

Detail-oriented

Organized

Data entry

Computer experience

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS seeks a Customer Service Representative to assist potential borrowers and customers with loan products, evaluate vehicles, manage loans, and keep customers updated on their accounts. This in-store role emphasizes courteous, honest service.

You will handle inquiries by phone and in person, explain terms, process applications, enter data accurately, and stay compliant with company policies and laws.