Customer Service & Orders Specialist II

Talentify; Jacksonville (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative II to handle inquiries, quotes, and order entry, while negotiating pricing within authorized guidelines. The role involves building customer relationships and ensuring inventory readiness for timely shipments.

The position requires a high school diploma (or GED) and 3–5 years of related experience; strong communication and multitasking abilities are essential for success in a fast-paced environment.

Qualifications

• High school diploma or GED required with 3–5 years related experience.
• Strong communication and organizational skills essential.
• Ability to multi-task, manage time, and use basic computer systems.

Responsibilities

• Respond to customer inquiries, provide quotes, and process orders.
• Place orders via phone, email, fax, or walk-in.
• Negotiate pricing within authorized parameters to support profitability.
• Build relationships to drive repeat business and process improvements.
• Ensure inventory availability and select cost-effective shipping methods.

Skills

Reliability, organization, attention

Excellent communication

Multi-tasking / time management

Computer skills

Negotiation skills

Product knowledge

Education

High school diploma or GED

Job description

Motion Industries is seeking a Customer Service Representative II to handle inquiries, quotes, and order entry, while negotiating pricing within authorized guidelines. The role involves building customer relationships and ensuring inventory readiness for timely shipments.

The position requires a high school diploma (or GED) and 3–5 years of related experience; strong communication and multitasking abilities are essential for success in a fast-paced environment.