Customer Service Specialist - Growth & Team Focus

RB Global Inc.; Fresno (CA); Híbrido; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401K

STD/LTD

Life Insurance/AD&D

Paid holidays

Paid vacations

Descripción de la vacante

IAA, an RB Global, Inc. company, is seeking Customer Service Representatives to provide outstanding customer experiences in person and through multiple channels. Excellent team players are valued as part of a fast-paced branch and service center environment.

The role emphasizes collaboration, strong communication, and attention to detail, with a comprehensive benefits package including health insurance and 401(k) options.

Formación

• Ability to communicate comfortably with customers.
• A phenomenal teammate, willing to assist peers.
• Digital literacy.
• Time management skills.
• Positive attitude.
• Ability to work independently.
• Strong interpersonal skills.
• Professional and clean appearance.

Responsabilidades

• Provide customer support via mail, telephone, and direct personal contact.
• Process orders and enter data into internal systems.
• Reference pricing and delivery information.
• Respond to customer questions, inquiries, and requests.
• Set up new and maintain existing records.
• Perform word processing, filing, and related clerical duties.
• Process paperwork for auction day and secure necessary approvals.
• Assist with other duties around the office.

Conocimientos

Communication

Teamwork

Digital literacy

Time management

Positive attitude

Independent work

Interpersonal skills

Professional appearance

Descripción del empleo

IAA, an RB Global, Inc. company, is seeking Customer Service Representatives to provide outstanding customer experiences in person and through multiple channels. Excellent team players are valued as part of a fast-paced branch and service center environment.

The role emphasizes collaboration, strong communication, and attention to detail, with a comprehensive benefits package including health insurance and 401(k) options.