Customer Service & Admin Specialist — 401(k) Match + PTO

RB Global Inc.; New Jersey; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k with company match

15 days PTO per year

Medical, dental, vision insurance

Job summary

IAA Holdings, LLC, a RB Global, Inc. company, is seeking Customer Service Representatives to support customers across multiple channels. You will help manage orders, enter data, and respond to inquiries while maintaining records and assisting with office duties in a fast-paced environment.

Ideal candidates communicate clearly, work well with teammates, and maintain a professional appearance. This role emphasizes reliability, digital literacy, and strong interpersonal skills in a bustling branch

Qualifications

• Ability to communicate comfortably with customers
• A phenomenal teammate, willing to assist your peers
• Digital literacy
• Time management skills
• Positive attitude
• Ability to work independently
• Strong interpersonal skills
• Professional and clean appearance

Responsibilities

• Provide a variety of customer support services through the mail, telephone, and direct personal contact
• Process orders and assignments and enter data into our internal computer systems
• Reference pricing and delivery information
• Respond to customer questions, inquiries, and requests
• Set up new and maintain existing records
• Perform word processing assignments, filing, and related clerical duties
• Process paperwork in preparation for auction day, securing necessary approvals
• Assist with other duties around the office to help out

Skills

Communication with customers

Team player

Digital literacy

Time management

Positive attitude

Independent work

Interpersonal skills

Professional appearance

Job description

IAA Holdings, LLC, a RB Global, Inc. company, is seeking Customer Service Representatives to support customers across multiple channels. You will help manage orders, enter data, and respond to inquiries while maintaining records and assisting with office duties in a fast-paced environment.

Ideal candidates communicate clearly, work well with teammates, and maintain a professional appearance. This role emphasizes reliability, digital literacy, and strong interpersonal skills in a bustling branch