Customer Service Specialist – Auto Collision | Paid Weekly

Caliber Collision; Long Beach (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Benefits from day one: medical, dental

Vision coverage

Overtime eligibility

Paid vacation & holidays

Career growth opportunities

Job summary

Caliber Collision in Long Beach is seeking a Customer Service Representative to greet customers and deliver extraordinary service while monitoring center workload and coordinating Rental Car/Tow partners for a one-stop experience. The role requires knowledge of insurance authorizations and billing processes and a commitment to customer satisfaction.

Earn up to $22-$24 per hour with weekly pay, overtime eligibility, and benefits from day one.

Qualifications

• 1+ years of experience in a customer-facing environment.

Responsibilities

• Greet internal and external customers with extraordinary service.
• Monitor work volume and support load-level requests.
• Coordinate Rental Car/Tow companies to provide one-stop service.
• Understand insurance partner requirements for authorizations, billing and processes.

Skills

Verbal communication

Written communication

Software proficiency

Prioritization

Customer service

Job description

Caliber Collision in Long Beach is seeking a Customer Service Representative to greet customers and deliver extraordinary service while monitoring center workload and coordinating Rental Car/Tow partners for a one-stop experience. The role requires knowledge of insurance authorizations and billing processes and a commitment to customer satisfaction.

Earn up to $22-$24 per hour with weekly pay, overtime eligibility, and benefits from day one.