Auto Collision Customer Care Specialist

Caliber Collision; Florida; Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision

Weekly pay & overtime

Paid vacation & holidays

Career growth opportunities

Descripción de la vacante

Caliber Collision has an immediate opening for a Customer Service Representative to perform all-purpose duties, including greeting customers and delivering extraordinary service while coordinating load levels and rental car/tow services. Join Caliber Collision, a nationwide network with long-standing growth opportunities and weekly pay with overtime eligibility.

Candidates should thrive in a fast-paced, collaborative shop environment and provide outstanding customer care.

Formación

• 1+ year of experience in a customer-facing environment.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, including Microsoft Office.
• Ability to handle competing priorities in a fast-paced environment.
• Provide personable, friendly customer service to internal and external customers.
• Ability to work in a collaborative environment.

Responsabilidades

• Greet customers and provide extraordinary customer service.
• Monitor work volume and assist with load level requests when needed.
• Coordinate Rental Car and tow services for one-stop customer support.
• Maintain knowledge of insurance partner requirements for authorizations and billing.

Conocimientos

Customer service

Verbal communication

Written communication

Multitasking

Team collaboration

Herramientas

Microsoft Office Suite

Descripción del empleo

Caliber Collision has an immediate opening for a Customer Service Representative to perform all-purpose duties, including greeting customers and delivering extraordinary service while coordinating load levels and rental car/tow services. Join Caliber Collision, a nationwide network with long-standing growth opportunities and weekly pay with overtime eligibility.

Candidates should thrive in a fast-paced, collaborative shop environment and provide outstanding customer care.