Customer Experience Specialist - Auto Collision Center

Caliber; Poway (CA); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

Overtime pay

Paid time off

Zusammenfassung

Caliber Collision in Poway, CA is seeking a Customer Service Representative to greet customers and provide exceptional service while coordinating rental cars and insurance requirements.

The position offers pay of $18-$20 per hour, weekly pay with overtime eligibility, and benefits from day one including medical, dental and vision. Caliber promotes from within and offers career growth opportunities.

Qualifikationen

• 1+ years of experience in a customer facing environment.

Aufgaben

• Greet customers and provide exceptional service.
• Coordinate Rental Car partners to provide one-stop service.
• Monitor center workload and request load level adjustments.
• Maintain knowledge of insurance partner requirements regarding authorizations and billing.

Kenntnisse

Verbal communication

Written communication

MS Office

Multi-software systems

Prioritization

Customer service

Team collaboration

Tools

Microsoft Office Suite

Jobbeschreibung

Caliber Collision in Poway, CA is seeking a Customer Service Representative to greet customers and provide exceptional service while coordinating rental cars and insurance requirements.

The position offers pay of $18-$20 per hour, weekly pay with overtime eligibility, and benefits from day one including medical, dental and vision. Caliber promotes from within and offers career growth opportunities.