Customer Service Specialist - Auto Collision (Growth & Benefits)

Boyd Group; Buffalo Grove (IL); In loco; USD 23.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual PTO

Parental Leave

Holidays

Insurance day 1

401(k) match

Disability & Life Insurance

Education opportunities

Safety glasses

Uniform stipend

Daily pay option

Descrizione del lavoro

Gerber Collision & Glass is seeking an administrative assistant to support collision and glass services. You will schedule vehicle repairs, verify insurance authorizations, and coordinate rental information while maintaining accurate records in CCC One.

The role requires attention to detail and strong communication in a fast-paced environment. Ideal candidates have at least 1 year in a similar role, with experience in auto body or service settings.

Competenze

• High School Diploma or GED required.
• 1 year experience in a similar role preferred.
• Auto body or service environment experience is a plus.

Mansioni

• Schedule vehicle repair appointments using CCC One and scripting.
• Retrieve insurance assignments and obtain repair authorizations.
• Prepare repair order work packets with QC checks and parts lists.
• Record all customer and insurer communications in CCC One.
• Update rental information and manage ARMS daily.

Conoscenze

Administrative support

Customer service

Multitasking

Communication

Formazione

High School Diploma or GED

Strumenti

CCC One

ARMS

Daily Demand Capacity Planner

Descrizione del lavoro

Gerber Collision & Glass is seeking an administrative assistant to support collision and glass services. You will schedule vehicle repairs, verify insurance authorizations, and coordinate rental information while maintaining accurate records in CCC One.

The role requires attention to detail and strong communication in a fast-paced environment. Ideal candidates have at least 1 year in a similar role, with experience in auto body or service settings.