Customer Service Specialist — Auto Collision Center

Caliber; Tucson (AZ); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid vacation and holidays

Weekly pay with overtime

Career growth opportunities

Job summary

Caliber Collision in Tucson seeks a Customer Service Representative to greet customers and provide extraordinary service while coordinating services and ensuring smooth workflows in a fast-paced shop.

You will collaborate with Rental Car/Tow partners, understand insurance authorization and billing processes, and maintain high standards of communication. This role offers weekly pay and opportunities for career growth at Caliber.

Qualifications

• 1+ years of experience in a customer-facing role.
• Proficient in Microsoft Office Suite.
• Strong verbal and written communication skills.

Responsibilities

• Greet customers and deliver outstanding service.
• Monitor center workload and advise load level requests.
• Coordinate Rental Car/Tow to provide one-stop service.
• Understand insurance partner requirements for authorizations and billing.

Skills

Verbal and written communication

Microsoft Office

Prioritization

Customer service

Tools

MS Office

Job description

Caliber Collision in Tucson seeks a Customer Service Representative to greet customers and provide extraordinary service while coordinating services and ensuring smooth workflows in a fast-paced shop.

You will collaborate with Rental Car/Tow partners, understand insurance authorization and billing processes, and maintain high standards of communication. This role offers weekly pay and opportunities for career growth at Caliber.