Customer Service & Scheduling Specialist

Clark Pest Control, Inc.; Panama City (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid vacation

Volunteer opportunities

Competitive pay

Job summary

Orkin is seeking a Customer Relations Specialist to join our service team in a fast-paced, customer-first environment. You will handle calls, schedule visits, and help optimize routes to ensure timely service and high customer satisfaction.

Responsibilities include maintaining accurate customer data, supporting field technicians, and applying a service mindset every day. No prior industry experience is required as we provide thorough training, with opportunities for growth and competitive

Qualifications

• Previous experience in Customer Service or Sales preferred.
• High School Diploma or equivalent required.
• Excellent interpersonal and communication skills.

Responsibilities

• Answer incoming calls and schedule service visits.
• Navigate Windows-based and Web-based systems to track routes and optimize schedules.
• Coordinate service, resolve issues and support overall customer satisfaction.
• Maintain customer database with accurate information and update call details.

Skills

Interpersonal skills

Communication skills

Computer skills

Microsoft Office

Education

High School Diploma

Tools

Windows OS

Web-based systems

Job description

Orkin is seeking a Customer Relations Specialist to join our service team in a fast-paced, customer-first environment. You will handle calls, schedule visits, and help optimize routes to ensure timely service and high customer satisfaction.

Responsibilities include maintaining accurate customer data, supporting field technicians, and applying a service mindset every day. No prior industry experience is required as we provide thorough training, with opportunities for growth and competitive