Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Pottstown (Montgomery County); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive pay

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

An established insurance agency in Pottstown, PA is seeking a Customer Service Representative. The role involves assisting customers with inquiries, policy updates, and claims processing. Ideal candidates will have strong communication skills, previous customer service experience, and necessary insurance licenses. The position offers a competitive pay rate of $18 - $20 per hour and a flexible schedule.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Customer service experience preferred.
• Must hold a Property/Casualty insurance license.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Education

Property/Casualty insurance license

Life/Health insurance license (must be able to obtain)

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent.

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Benefits

• Competitive pay
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property/Casualty insurance license (must have currently).
• Life/Health insurance license (must be able to obtain).

Schedule

• Monday‑Friday, 1pm‑5pm

Compensation: $18.00 - $20.00 per hour.

We're hiring! We are an established, growth‑oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together and have fun while doing it. If you want to work in an environment that is fun, challenging, and rewarding, Christopher Rowe - State Farm Agent may be the right fit for you.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
• Our office is located in Pottstown, PA.
• I have been a State Farm agent since 2012.
• Our agency has received awards including: Ambassador Travel and Legion of Honor.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.