Customer Service Representative - State Farm Agent Team Member

State Farm Agent; York (York County); On-site; USD 41,000 - 100,000; Full time

Benefits offered by this job

Bonus based on performance

Simple IRA

Paid time off

Job summary

State Farm Agent in York, PA is seeking a qualified customer service representative to help grow the business through exceptional customer experiences. Responsibilities include establishing customer relationships and providing friendly service regarding insurance inquiries.

This role requires excellent communication skills and a people-oriented attitude. We offer a performance-based bonus and hourly pay, plus the opportunity for growth within a rewarding career.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal and communication skills - written, verbal and listening.
• Enthusiastic about insurance and financial products.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic with total commitment to success.

Skills

Excellent interpersonal skills

Excellent communication skills

Interest in marketing

Self-motivated

Ability to multi-task

Job description

Benefits

• Bonus based on performance
• Simple IRA
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of customer service representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter, this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Compensation

Compensation: $41,000.00 - $100,000.00 per year.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Ability to work in a team environment
• Ability to multi-task

Agency Information

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, College Planning, and Health Insurance.
• Our office is located in York, PA.
• I have been a State Farm agent since 1999.
• I am a proud graduate of Penn State.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.