Customer Service Representative - State Farm Agent Team Member

Sferie; Erie (Erie County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Growth potential / Opportunity for advancement

Valuable experience

Job summary

A local insurance agency in Erie County is seeking a motivated Customer Service Representative to join their team. In this role, you will establish customer relationships, provide exceptional service, and work closely with the agent to meet marketing goals. Candidates should possess excellent communication skills and be organized and self-motivated. Interested individuals must be able to obtain the necessary insurance licenses. This position offers competitive compensation and opportunities for advancement.

Qualifications

• Must be able to obtain Property and Casualty license.
• Must be able to obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Work with the agent to establish marketing goals.
• Maintain a strong work ethic with total commitment to success.

Skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Ability to work in a team environment

Ability to effectively relate to a customer

Job description

Customer Service Representative – State Farm Agent Team Member

Responses within 24 hours

Benefits

• 401(k)
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service may include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Maintain a strong work ethic with a total commitment to success each and every day.

Compensation

$40,000.00 – $50,000.00 per year

Requirements

• Excellent communication skills – written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People‑oriented
• Organizational skills
• Self‑motivated
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Agent Team Member Perks

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential / Opportunity for advancement within the agency
• Valuable experience

Note

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Apply Now

Complete the application. We will follow up with you on the next steps in the interview process.