Customer Service Representative - State Farm Agent Team Member

Steven Virant - State Farm Agent; Plymouth (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Job summary

Steven Virant - State Farm Agent in Plymouth, MI is seeking a Customer Service/Sales Associate to grow the business through value-based conversations and exceptional customer experience. You will establish relationships, educate customers on insurance options, and help clients protect their families.

This in-office role offers salary with commission/bonus potential, flexible schedule, PTO, and opportunities for growth within the agency.

Qualifications

• Sales/Customer Service experience preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Microsoft office suite experience preferred.
• Associate's degree or higher preferred.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• People and detail oriented.
• Organizational skills and the ability to multitask.
• Ability to work in a team environment.
• Property and Casualty & Life and Health licenses preferred (The right candidate will have license fees reimbursed upon successful test completion if needed).
• Available to work the following schedule in office: 9:00 am to 5:00pm.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Sales / Customer Service experience

Meeting sales goals

Excellent communication skills

Organizational skills

Team player

License readiness (P&C & Life/Health)

Education

Associate's degree or higher

Tools

Microsoft Office Suite

Job description

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service/Sales Associate - State Farm Agent Team Member. We seek a professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career.

Benefits:

• Flexible schedule
• Paid time off

Day to day tasks:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements:

• Sales/Customer Service experience preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Microsoft office suite experience preferred.
• Associate's degree or higher preferred..
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• People and detail oriented.
• Organizational skills and the ability to multitask.
• Ability to work in a team environment.
• Property and Casualty & Life and Health licenses preferred (The right candidate will have license fees reimbursed upon successful test completion if needed).
• Available to work the following schedule in office: 9:00 am to 5:00pm.

As an Agent Team Member, you will receive:

• Salary with commission and/or bonus potential.
• Paid time off and flexibility with schedule.
• Growth potential/Opportunity for advancement within my agency.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.