Customer Service Representative - State Farm Agent Team Member

Andrew Parker - State Farm Agent; Joplin (MO); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

Andrew Parker - State Farm Agent in Joplin, Missouri is seeking a Customer Service Representative to join their team. This role involves establishing customer relationships and providing excellent service while helping clients understand insurance options.

The ideal candidate should be energetic, detail-oriented, and possess strong communication skills. Opportunities for growth and advancement are available within the agency.

Qualifications

• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills

Enthusiastic about insurance

Detail oriented

Self-motivated

Problem-solving

Organizational skills

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within the agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills—written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage risks, recover from the unexpected, and realize their dreams
• People‑oriented
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation: $30,000.00 - $60,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Do you want to work with someone who will help you achieve YOUR goals?

If you're willing to work hard and expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.