Customer Service Representative - State Farm Agent Team Member

David Padilla - State Farm Agent; Jacksonville (FL); On-site; USD 37,440 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

David Padilla - State Farm Agent in Jacksonville, FL is seeking a dedicated Customer Service Insurance Representative to deliver exceptional client experiences and support the growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs.

Internal growth opportunities are anticipated for driven, sales-minded candidates. This role offers a path for advancement within a supportive, client-focused environment.

Qualifications

• Strong communication and interpersonal skills.
• Great attitude and willingness to be coached.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish is a plus but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Offer customers suitable products while handling service needs.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Bilingual Spanish

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Insurance Representative with David Padilla - State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Offer customers suitable products while handling service needs.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Great attitude and willingness to be coached.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish is a plus but not required.

Compensation: $37,440.00 - $54,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Jacksonville, FL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.