Customer Service Representative - State Farm Agent Team Member

Sammy Saie - State Farm Agent; Collingswood (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Sammy Saie - State Farm Agent is looking for a Customer Service Representative to join the team in Collingswood, NJ. In this role, you'll provide excellent customer service, respond to inquiries about insurance, and help customers find the right products for their needs.

We're looking for individuals with sales experience and excellent communication skills who are self-motivated and detail-oriented. This position provides opportunities for growth and advancement while offering a competitive salary plus commission.

Qualifications

• Sales experience in retail or telemarketing preferred.
• Excellent communication skills - written and verbal.
• Self-motivated and detail oriented.

Responsibilities

• Provide prompt and friendly customer service.
• Educate customers about insurance options.
• Develop leads and market appropriate products.

Skills

Sales experience

Communication skills

Problem-solving

Detail oriented

Teamwork

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive…

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People‑oriented
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Ability to multi‑task
• Achieve mutually agreed upon marketing goals
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation

$45,000.00 - $65,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.