Customer Service Representative - State Farm Agent Team Member

Josh Carter - State Farm Agent; Neenah (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth potential

Job summary

Josh Carter - State Farm Agent in Neenah, Wisconsin is seeking a Customer Service Representative to join their team. This role emphasizes establishing and maintaining customer relationships while providing prompt and accurate service regarding insurance inquiries. Successful candidates will be energetic professionals who excel in a fast-paced environment.

The position offers a salary ranging from $40,000 to $55,000 per year, plus commission based on performance, and includes benefits such as paid time off and flexible hours.

Qualifications

• Must be able to obtain Property and Casualty license.
• Must be able to obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide customer service for insurance inquiries.
• Maintain a strong work ethic with commitment to success.

Skills

Excellent communication skills

People-oriented

Proactive in problem solving

Teamwork

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, this is your opportunity for a rewarding career with excellent income and growth potential.

Position Overview

This role focuses on establishing and maintaining customer relationships, providing prompt and accurate service related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. The representative will work to foster a strong work ethic and a commitment to success each day.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service for inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus based on performance.
• Paid time off (vacation and personal/sick days).
• Flexible hours.
• Growth potential and opportunity for advancement within the agency.

Requirements

• Excellent communication skills—written, verbal, and listening.
• People‑oriented.
• Proactive in problem solving.
• Ability to work in a team environment.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Compensation: $40,000.00 – $55,000.00 per year.

Note: This position is with a State Farm independent contractor agent; employees are not employees of State Farm and are responsible for their own licensing and employment decisions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status.