Customer Service Representative - State Farm Agent Team Member

Mike Hoffman - State Farm Agent; Saint Paul (MN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement within the agency

Job summary

Mike Hoffman - State Farm Agent in Saint Paul, Minnesota, is looking for a Customer Service Representative to join their team. The role involves providing excellent customer service, developing customer relationships, and enhancing your business and sales skills.

The ideal candidate will be detail-oriented, self-motivated, and enthusiastic about helping people manage risks through insurance. The position offers flexible hours, paid time off, and growth potential within the agency.

Qualifications

• Enthusiastic about insurance and financial products.
• Experience in customer service roles.
• Ability to develop customer relationships and follow up.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Develop leads and market products and services.

Skills

Excellent communication skills

Detail-oriented

Self Motivated

Proactive in problem solving

Ability to multi-task & work in a team environment

Education

Obtain Property, Casualty, Life, Accident and Health licensing

Tools

Windows

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We’re looking for an outgoing and customer-focused individual who enjoys working with the public. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. This position will assist in developing your business leadership skills, as well as sales and marketing experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each day.
• Identify coverage gaps, and market appropriate products & services to customers

Job Requirements

• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Excellent communication skills - written, verbal and listening
• Detail-oriented
• Self Motivated
• Proactive in problem solving
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task & work in a team environment
• Must be able to obtain Property, Casualty, Life, Accident and Health licensing.

Benefits

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Compensation: $40,000.00 - $50,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.