Customer Service Representative - State Farm Agent Team Member

Claudia Salas - State Farm Agent; Dallas (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Profit sharing

Paid time off

Growth potential

Job summary

Claudia Salas - State Farm Agent is seeking a qualified Customer Service Representative to join their winning team in Dallas, Texas. This role involves providing exceptional customer service and helping to grow the business through value-based conversations.

Candidates must possess strong communication skills and preferably have sales experience. The position offers excellent income potential, including a base salary of $40,000.00 - $65,000.00 per year, along with benefits and opportunities for advancement.

Qualifications

• Sales experience preferred in various fields.
• Successful record of meeting sales goals.
• Excellent communication skills in all aspects.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options through needs-based reviews.
• Work with the agent to establish and meet marketing goals.
• Develop leads and market appropriate products and services.

Skills

Sales experience

Excellent communication skills

Self-motivated

Presentation skills

Marketing experience

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Salary plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self‑motivated
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Experience in marketing
• Property and Casualty license (must be able to obtain)
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

​This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $40,000.00 - $65,000.00 per year