Customer Service Representative - State Farm Agent Team Member

Bretkoenig; Winter Park (FL); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Bretkoenig is looking for a Customer Service Representative to join their State Farm Agent Team in Winter Park, Florida. You will provide exceptional service to customers, respond to inquiries, and support their insurance needs.

The ideal candidate has excellent communication skills, enjoys helping others, and is motivated to achieve. This position offers a salary plus commission, with earnings ranging from $35,000 to $65,000 annually, alongside opportunities for professional growth.

Qualifications

• Excellent communication skills – written, verbal and listening.
• Organizational skills and self-motivated.
• Ability to work in a team environment and relate effectively to customers.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Maintain a strong work ethic and commitment to success.

Skills

Communication skills

Organizational skills

Teamwork

Self-motivation

Education

Associate's degree or higher preferred

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Compensation: Starting $35,000 - $65,000 annually, strong base salary plus commissions, bonus and benefits

Requirements

• Excellent communication skills – written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Associate's degree or higher preferred

Company Information

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Winter Park, Florida and help customers with their insurance and financial services needs, including home insurance and life insurance.