Customer Service Representative - State Farm Agent Team Member

Alex Mora - State Farm Agent; Santa Ana (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Base Salary plus commission/bonus

Group health plan, $300 monthly allowance

Dental and Vision paid by owner

401k with 4% match

Paid time off

Job summary

Alex Mora - State Farm Agent in Santa Ana, California, is seeking a Customer Service Representative - State Farm Agent Team Member. This role requires a bilingual individual to manage customer relations and provide top-notch service.

The successful candidate will be involved in educating clients about insurance options and must have a dedication to customer service and sales experience. The position offers a competitive salary ranging from $55,000 to $65,000 per year, with additional benefits.

Qualifications

• Bilingual required - Spanish.
• Customer service dedication.
• Sales experience preferred.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Bilingual - Spanish

Customer service dedication

Sales experience

Education

Property and Casualty License

Life/Health License

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Alex Mora - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales‑mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast‑paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Bilingual required - Spanish
• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

BENEFITS

• Base Salary plus commission/bonus
• Group health plan. $300 monthly allowance.
• Dental and Vision, paid by owner.
• Group Life $75,000.00, paid by owner.
• 401k with 4% match
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my office
• Opportunity for growth. We can train you and license you to represent State Farm and the insurance industry with integrity and professionalism
• Team environment with great people in a professional, team focused, goal oriented environment

COMPENSATION

Compensation: $55,000.00 - $65,000.00 per year