Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Elmhurst (IL); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Life and disability insurance

Paid time off

Job summary

State Farm Agent in Elmhurst, IL is seeking a dedicated Customer Service Representative to manage existing clients and sell additional products. This role involves supporting customers in planning for unforeseen events with a strong focus on quality service.

The right candidate should be results-driven, able to work independently, and possess a desire to serve and help others. Competitive compensation includes a base salary of $37,000 - $47,000 per year along with opportunities for commissions and benefits.

Qualifications

• Independent worker who can achieve goals without supervision.
• Must be willing to learn and obtain insurance license.
• Able to provide quality service and retain customers.

Responsibilities

• Take care of existing customers and up-sell products.
• Help clients plan against unexpected events.
• Listen to clients’ challenges and present solutions.

Skills

Results-oriented

Desire to be trained

Strong desire to serve

Ability to listen to clients

Honest and hard-working

Job description

Position Overview

State Farm Customer Service Representative responsible for taking care of existing customers and up-selling additional products. Join an insurance and financial services team dedicated to helping clients plan against unexpected events.

Qualifications

• Results-oriented and goal-driven, can work independently without close supervision.
• Desire to be trained to serve customers and pivot to additional products.
• Confident, optimistic, and believes actions positively impact future.
• Ability to imagine success and create it; does not blame others.
• Enjoys helping people and has strong desire to serve.
• Intelligent and willing to study, learn necessary skills, obtain insurance license, learn products, and use computer systems.
• Honest, hard-working, treats others with respect, and takes responsibility for actions and future.
• Disciplined, avoids unproductive distractions.
• Respects the value provided by State Farm’s service and products.
• Can listen to clients’ challenges, discover their needs, present solutions, and secure commitment.
• Can retain customers based on quality service, not price.

Compensation

• Base salary: $37,000 - $47,000 per year.
• Hourly rate: $20.00 - $25.00 per hour.

Benefits

• Lucrative commission program.
• 401(k) plan, health insurance, life, and disability insurance.
• Great bonus potential for top performers.
• Paid time off: vacation, personal time, sick time, holidays.
• Preparation for future State Farm agent role.
• Growth potential and advancement opportunities within our agency.

Location & Services

Elmhurst, IL. Services include auto insurance, home insurance, life insurance, and retirement planning.

State Farm agents are independent contractors who hire their own employees; agent employees are not employees of State Farm and are responsible for all employment decisions.