Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Buford (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Signing bonus

Training & development

Company parties

Free food & snacks

Opportunity for advancement

Job summary

State Farm Agent in Buford, Georgia is seeking a Customer Service Representative to serve existing customers and upsell additional products. This role focuses on providing financial planning and client management skills. The compensation includes a base salary of $45,000 to $65,000 annually plus commissions, along with 401(k) matching and health benefits. Ideal candidates are results-oriented, disciplined, and possess strong customer service and listening skills.

Qualifications

• Must be goal driven and results-oriented.
• Willing to learn and obtain an insurance license.
• Strong desire to help others and good listening skills.

Responsibilities

• Serve existing customers and upsell additional products.
• Help customers plan against unexpected financial events.
• Provide insurance planning and manage client relations.

Skills

Results oriented

Goal driven

Ability to work independently

Customer service skills

Listening skills

Presentation skills

Hard-working and disciplined

Intelligent and willing to learn

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Health insurance
• Paid time off
• Parental leave
• Signing bonus
• Training & development
• Free food & snacks
• Opportunity for advancement

Responsibilities

Serve existing customers and upsell additional products.

Help customers plan against financial impact of unexpected events.

Provide insurance planning, selling, and client‑management skills to build financial futures.

Qualifications

• Results oriented, goal driven, can work independently.
• Desire to be trained to serve customers and pivot to additional products.
• Confident, optimistic, believes actions positively impact the future.
• Hard‑working, disciplined, and responsible.
• Strong desire to help others.
• Intelligence and willingness to study, obtain an insurance license, learn products, and use computer systems.
• Ability to listen, discover needs, present solutions, and secure commitment.
• Can retain customers based on service, not price.

Compensation

Base salary $45,000.00–$65,000.00 per year plus a lucrative commission program. Great bonus potential for top performers. 401(k) plan and health benefits included.

About Our Agency

• Mission: help people manage risks of everyday life, recover from the unexpected, realize their dreams.
• Services: Auto, Home, Life, Retirement planning, Business, College, Health, Renters insurance.
• Our agency has been operating since 2012 and has received awards such as Chairman's Circle, Ambassador Travel, Legion of Honor, National Quality Award, Silver Scroll, and New Agent Program Qualifier.

Hiring Notice

We are a growing agency with big dreams and a fun, energetic environment. Join as a State Farm Customer Service Representative.

State Farm agents are independent contractors; agents hire and manage their own employees.