Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Washington (District of Columbia); On-site; USD 30,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Job summary

The State Farm Agent is searching for a qualified professional to join the team as a Customer Service - Sales Specialist in Washington, D.C. This role requires establishing customer relationships and providing exceptional service for insurance inquiries across auto, home, life, and more.

Candidates should possess significant sales experience and excel in communication and problem-solving abilities. Compensation ranges from $30,000 to $80,000 annually with opportunities for personal growth and advancement.

Qualifications

• Preferred sales experience in outside sales, inside sales, retail, or telemarketing.
• Ability to learn computer functions.
• Organizational skills and the ability to multi-task.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service for insurance inquiries.
• Educate customers about insurance options through needs-based reviews.

Skills

Sales experience

Excellent interpersonal skills

Excellent communication skills

Detail oriented

Proactive in problem solving

Dedicated to customer service

Education

Property and Casualty license

Life and Health license

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of customer service -sales specialist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive:

• Simple IRA
• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $80,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Sterling Heights, MI And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.