Customer Service Representative - State Farm Agent Team Member

Brian Pool - State Farm Agent; Aurora (IL); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Advancement opportunities

Job summary

Brian Pool - State Farm Agent is seeking a Customer Service Representative to join the agent team in Aurora, IL. You will focus on building relationships with customers, selling State Farm products, and supporting local outreach while collaborating with the agent on community events.

This role emphasizes strong communication, teamwork, and a commitment to helping clients manage risks and realize their financial goals.

Qualifications

• Sales experience preferred across outside or inside roles.
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal and listening communication skills.
• People-oriented and customer-focused demeanor.
• Self-motivated with a proactive attitude.
• Detail oriented with accuracy and follow-through.
• Dedicated to delivering outstanding customer service.
• Able to work effectively in a team environment.
• Capable of multi-tasking in a dynamic setting.
• Able to relate to customers and understand their needs.
• Property & Casualty license must be obtainable.
• Life & Health license must be obtainable.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Collaborate with the agent to identify and support local community events in our market.

Skills

Sales experience

Excellent communication

Teamwork

Self-motivated

Detail oriented

Customer service

Licenses obtainable

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Work with the agent to identify and support local community events in our market.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $13.00 - $20.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Aurora, IL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none