Customer Service Representative - State Farm Agent Team Member

Stefanie Curtis - State Farm Agent; Gurnee (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Free food & snacks

Opportunity for advancement

Paid time off

Job summary

Stefanie Curtis - State Farm Agent in Gurnee, IL is seeking a Customer Service Representative to build and develop customer relationships and promote State Farm products. This role offers the chance to experience the workings of an agency and explore the possibility of becoming a State Farm agent.

The ideal candidate should possess strong communication, organizational, and problem-solving skills. Compensation ranges from $40,000 to $60,000 annually.

Qualifications

• Must be able to obtain a Property and Casualty license.
• Enthusiastic about insurance and financial products.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic committed to success.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Ability to multi-task

People-oriented

Education

Property and Casualty license

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

• 401(k) matching
• Free food & snacks
• Opportunity for advancement
• Paid time off

As a member of our agency team, you will experience first‑hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and explore the opportunity to become a State Farm agent yourself.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Compensation and Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Commission structure based on sales performance
• Employee services and training support

Requirements

• Excellent interpersonal skills
• Excellent communication skills – written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to multi‑task
• Property and Casualty license (must be able to obtain)

Compensation: $40,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Gurnee, IL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.