Customer Service Representative - State Farm Agent Team Member

Johnnydelray; Boynton Beach (FL); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Signing bonus

Company parties

Flexible schedule

Training & development

Job summary

A leading insurance agency in Boynton Beach is seeking a Customer Service Representative to assist bilingual clients with insurance inquiries. Candidates should be fluent in Spanish and English, possess strong communication skills, and have a customer service background. This full-time position offers competitive compensation and opportunities for advancement in a supportive environment.

Qualifications

• Fluent in both Spanish & English with excellent communication skills.
• Previous customer service experience in the insurance industry is a plus.
• Strong organizational and multitasking abilities.

Responsibilities

• Assist bilingual clients with inquiries related to insurance policies.
• Provide exceptional customer service through various communication channels.
• Educate clients on insurance products and help them make informed decisions.

Skills

Bilingual (Spanish & English)

Customer service experience

Organizational skills

Empathy

Education

High school diploma or equivalent

College degree

Tools

Microsoft Office Suite

CRM software

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Boynton Beach, FL

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Company parties
• Flexible schedule
• Training & development

Company Overview

John Peters - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.

Job Description

As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include

• Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.
• Providing exceptional customer service through phone, email, and other communication channels.
• Translating documents and correspondence between English and Spanish.
• Collaborating with team members to ensure accurate and timely resolution of customer issues.
• Educating clients on insurance products and helping them make informed decisions.

Qualifications

• Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages.
• Previous customer service experience in the insurance industry is a plus.
• Strong organizational and multitasking abilities.
• Empathetic and patient, with a commitment to resolving customer concerns.
• Familiarity with insurance terminology and policies.

Requirements

• High school diploma or equivalent; college degree is a plus.
• Relevant state insurance license preferred.
• Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
• Ability to work flexible hours to accommodate client needs.

How to Apply

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! www.johnnydelray.com

John Peters - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensación $40,000.00 - $80,000.00 per year Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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