Customer Relations Representative - State Farm Agent Team Member

Bieinsurance; North Palm Beach (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Performance-based bonus

Paid time off

Training and development

SIMPLE IRA matching

Opportunity for advancement

Positive work environment

Job summary

An insurance agency in North Palm Beach is seeking a Customer Relations Representative to provide excellent customer service and support the sales team. The ideal candidate will have prior experience in insurance customer service, strong communication skills, and a cheerful demeanor. This full-time position offers competitive compensation and opportunities for advancement. Join a fun and supportive team dedicated to customer satisfaction.

Qualifications

• Experience with insurance customer service is required.
• Must have excellent communication skills.
• Bilingual in Spanish is a plus.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Support the sales team in customer engagements.

Skills

Multi-tasking

Customer service experience

Excellent communication skills

Energetic and cheerful demeanor

Bilingual/Spanish

Job description

Customer Relations Representative – State Farm Agent Team Member

Full Time, North Palm Beach, FL.

Replies within 24 hours.

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Are you interested in making insurance your career? Join our team! Ann Bie – State Farm Agent is seeking an organized and efficient specialist to support insurance agents in gaining and keeping customers. As a Customer Relations Representative – State Farm Agent Team Member with our agency, your attention to detail, dedication to customer care, and sales‑mindfulness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast‑paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and motivation into our team as we build success together.

RESPONSIBILITIES

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
• Work with and support the sales team.

QUALIFICATIONS

• Ability to multi‑task
• Insurance Customer Service experience required
• Energetic and cheerful in person and on phone
• Excellent communication skills
• Bilingual/Spanish a plus

BENEFITS

• Competitive salary plus performance based bonus
• Bonus for State Farm experience
• Positive and fun work environment
• Growth potential/Opportunity for advancement within office
• Paid time off
• Training and development
• SIMPLE IRA matching

Compensation $50,000.00 – $70,000.00 per year.

Apply Now.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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