Customer Service Representative

NVA General Practice; Marana (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A veterinary service provider in Marana, AZ is looking for an entry-level position that focuses on providing excellent client experiences. Responsibilities include greeting clients, answering questions, processing patients, and maintaining records. Ideal candidates should have a minimum of 1 year related experience. This is a full-time job opportunity.

Qualifications

• Minimum of 1 year related experience required.

Responsibilities

• Provides excellent and expeditious client experience.
• Greets clients and responds to questions.
• Processes incoming and outgoing patients and handles payments.
• Answers phone calls and schedules appointments.
• Documents and maintains client information in practice management software.

Job description

Responsibilities

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Other

Industries

• Veterinary Services

Location

Marana, AZ