Veterinary Receptionist

NVA General Practice; Weatherford (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

NVA General Practice in Weatherford, Texas is looking for a veterinary client service representative to enhance client experiences in a busy animal hospital environment. The individual will greet clients, answer phone calls, and manage incoming and outgoing pets while upholding the hospital's high service standards.

Ideal candidates should possess excellent client service skills and be personable, with a preference for those experienced in the veterinary field. Various shifts, including weekends, are available.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Experience in a veterinary or animal care setting preferred.

Responsibilities

• Provide excellent client experiences and service.
• Answer phone calls and schedule appointments.
• Maintain cleanliness in the client waiting area.

Skills

Client service experience

People skills

Cornerstone software

Job description

Job Description

I-20 Animal Hospital is seeking a veterinary client service representative. This position will provide excellent and expeditious client experiences; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e‑mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Individual needs to be personable and preferably a people person. Being a 24/7 hospital, various shifts of the week are available, but we are looking for weekend help. Experience in the profession and Cornerstone software would be a plus. For more information concerning the practice visit I-20animalhospital.com or call us at 817-341-3331.