Customer Service Representative

ManpowerGroup; Los Angeles (CA); On-site; USD 2,893,000 - 3,720,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup in Los Angeles, CA seeks a Customer Service Representative to assist customers with inquiries, provide accurate product information, and document interactions using company software. The role emphasizes teamwork, professional communication, and ongoing skill development.

The position offers a Monday–Friday schedule from 7:00 AM to 4:00 PM, with a pay rate of $24 per hour. Training and growth opportunities are provided within a supportive environment.

Qualifications

• Basic clerical skills and familiarity with office procedures.
• Customer service or office experience.
• Strong communication and interpersonal skills.
• Ability to learn new software quickly.
• 2+ years of customer service experience (manufacturing environment preferred).

Responsibilities

• Assist customers with inquiries and provide accurate information regarding products and services.
• Support administrative tasks and maintain organized records.
• Utilize company software to document customer interactions and transactions.
• Collaborate with team members to ensure customer satisfaction.
• Participate in ongoing training to enhance skills and knowledge.

Job description

Our client, a leading organization in the Los Angeles, CA area, is seeking a dedicated and motivated individual to join their team as a Customer Service Representative. This role offers an excellent opportunity for those looking to develop their skills in a supportive environment while contributing to a dynamic team. As a Customer Service Representative, you will be essential in providing exceptional service and support to customers, ensuring their needs are met with professionalism and efficiency. The ideal candidate will demonstrate strong communication skills, a positive attitude, and a willingness to learn and grow within the organization.

Job Title: Customer Service Representative

Location: Los Angeles, CA

Pay Range: $24/hr

Shift: 7:00 AM - 4:00 PM, Monday through Friday

What's the Job?

• Assist customers with inquiries and provide accurate information regarding products and services

• Support administrative tasks and maintain organized records

• Utilize company software to document customer interactions and transactions

• Collaborate with team members to ensure customer satisfaction

• Participate in ongoing training to enhance skills and knowledge

What's Needed?

• Basic clerical skills and familiarity with office procedures

• Customer service or office experience

• Strong communication and interpersonal skills

• Ability to learn new software quickly

• 2+ years of Customer service experience required (in Manufacturing environment Preferred)

What's in it for me?

• Opportunity to gain valuable experience in a professional environment

• Training provided on company-specific software and processes

• Consistent work schedule with weekday hours

• Supportive team environment

• Potential for future growth within the organization

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.