Call Center Representative

Ultimate Staffing; Hamden (CT); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Medical benefits

Job summary

Ultimate Staffing is seeking Customer Service Representatives to join a call center in Connecticut. A successful candidate will have a minimum of 2 years of experience in customer service and the ability to multi-task with strong attention to detail.

You will handle high volumes of calls, assist clients with courtesy, create and update orders, and help resolve questions and issues quickly. Weekly pay and medical benefits are provided.

Qualifications

• Minimum of 2 years experience in a customer service setting.
• Strong communication both written and verbal.

Responsibilities

• Handle high volume of incoming calls
• Assist customers in a polite and friendly manner
• Create purchase orders, update client information in system
• Manage client accounts and support in technical issues
• Resolve client inquiries and complaints promptly
• Update internal databases while fielding calls from customers/clients
• Answer pertinent questions to service the caller

Skills

Customer service experience

Communication skills

Job description

Ultimate Staffing is looking for great Customer Service Representatives to work in a call center environment.

We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives. A successful candidate in this position will have a minimum of 2 years prior experience in a customer service position. The ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team.

What's in it for you?

• Weekly pay
• Up to $19/hr
• Medical benefits offered

Responsibilities:

• Handle high volume of incoming calls
• Assist customer in a polite and friendly manner
• Create purchase orders, update client information in system
• Manage client accounts and support in technical issues
• Resolve any client and customer inquiries and complaints in a timely manner
• Update internal databases while fielding calls from customers and/or clients
• Answer pertinent questions as best to your ability to service the caller

Requirements:

• Minimum of 2 years experience in customer service setting
• Strong communication both written and verbal

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.