Customer Service Representative

Kelly; Golden (CO); On-site; USD 37,195,000 - 42,706,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Transit benefit

Paid holidays

Job summary

Kelly in Golden, CO is seeking a Customer Service Representative for a contingent, full-time onsite role. You will handle sales support, quotations, and shipment documentation while coordinating with internal teams to meet client needs.

The position requires a high school diploma, 3+ years of experience in customer service or sales support, and familiarity with Microsoft D365. Strong communication and multitasking skills are essential for success.

Qualifications

• High school diploma or GED required.
• 3+ years of Customer Service and/or Sales Support experience.
• Knowledge of Microsoft D365 preferred.
• Strong time management, communication, and teamwork skills.

Responsibilities

• Generate and provide sales quotations to prospective clients.
• Maintain client profiles and create/distribute ongoing quotations.
• Manage pricelists and discount agreements.
• Process client orders and prepare documentation for shipments.
• Prepare and complete custom paperwork for shipping.
• Handle incoming customer support calls, emails, and web requests.
• Fulfill client service functions for international and key accounts.
• Perform other sales, client services, and logistical activities as required.

Skills

Customer service

Sales support

Time management

Education

High school diploma or GED

Tools

Microsoft Dynamics 365

Job description

Location: Golden, CO (Phenova)

Employment Type: Contingent Worker (Full-Time, Onsite)

Duration: 10/12/2026 – 12/31/2026

Hours: 40 per week

Pay Rate: $29.00

Position Summary

Customer Service Representative is responsible for providing sales, product support, and logistical services to clients. You will coordinate with internal departments to ensure client needs are met in a timely manner, generate sales quotations, maintain client product profiles, and manage client orders and documentation. This role is critical in maintaining exceptional customer satisfaction and supporting sales targets.

Key Responsibilities

• Generate and provide sales quotations to prospective clients
• Maintain client profiles and create/distribute ongoing quotations
• Manage pricelists and discount agreements
• Process client orders and prepare documentation for shipments Ensure accuracy of product selection and paperwork
• Prepare and complete custom paperwork for shipping
• Handle incoming customer support calls, emails, and web requests
• Fulfill client service functions for international and key accounts
• Perform other sales, client services, and logistical activities as required

Qualifications

• High school diploma or GED required
• 3+ years of Customer Service and/or Sales Support experience
• Knowledge of Microsoft D365 preferred
• Strong time management, communication, and teamwork skills
• Ability to handle multiple responsibilities and projects simultaneously

Additional Requirements

• Successful completion of background checks and employment verification
• Drug testing and compliance screening
• Confidentiality and IP Assignment Agreement required

Interview Required.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Why Kelly?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.