Customer Service Representative

Buchanan Hauling and Rigging Inc.; Fort Wayne (IN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k)

Life insurance

Disability insurance

Competitive benefits

Job summary

Buchanan Hauling and Rigging Inc. in Fort Wayne, IN is seeking a Customer Service Representative to support order entry, communicate with customers, and audit shipments.

This role emphasizes accuracy, strong customer service, and teamwork within a busy logistics environment. The ideal candidate will have at least 2 years of experience, a high school diploma or higher, and a commitment to delivering excellent service to our clients.

Qualifications

• Strong attention to detail is required.
• Strong customer service skills preferred.
• Minimum of 2 years’ work experience preferred.
• High school degree or higher preferred.

Responsibilities

• Provide order entry support to assigned account managers.
• Ensure that all required information is entered in the order entry screen.
• Audit shipments, as directed, for accuracy.
• Communicate with customers as needed to obtain information.
• Assist in scheduling appointments, as needed.

Skills

Attention to detail

Customer service

Education

High school diploma or higher

Job description

Position:Customer Service Representative

Location: Fort Wayne, IN

Job Id:258

# of Openings:1

Customer Service Representative - Fort Wayne, IN

At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

At Buchanan Hauling & Rigging, our employees are our greatest asset. As a Customer Service Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you’re looking for a great career with a dynamic company, join us at Buchanan.

Pay, Benefits, And More.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more.

What You’ll Do On a Typical Day

• Provide order entry support to assigned account managers.
• Ensure that all required information is entered in the order entry screen.
• Audit shipments, as directed, for accuracy.
• Communicate with customers as needed to obtain information.
• Assist in scheduling appointments, as needed.

Qualifications:

• Strong attention to detail required.
• Strong customer service skills preferred.
• Minimum of 2 years’ work experience preferred.
• High school degree or higher preferred.

Be part of something big.