Customer Service Pro: Own Orders & Accurate Shipments

Buchanan Hauling and Rigging Inc.; Fort Wayne (IN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k)

Life insurance

Disability insurance

Competitive benefits

Job summary

Buchanan Hauling and Rigging Inc. in Fort Wayne, IN is seeking a Customer Service Representative to support order entry, communicate with customers, and audit shipments.

This role emphasizes accuracy, strong customer service, and teamwork within a busy logistics environment. The ideal candidate will have at least 2 years of experience, a high school diploma or higher, and a commitment to delivering excellent service to our clients.

Qualifications

• Strong attention to detail is required.
• Strong customer service skills preferred.
• Minimum of 2 years’ work experience preferred.
• High school degree or higher preferred.

Responsibilities

• Provide order entry support to assigned account managers.
• Ensure that all required information is entered in the order entry screen.
• Audit shipments, as directed, for accuracy.
• Communicate with customers as needed to obtain information.
• Assist in scheduling appointments, as needed.

Skills

Attention to detail

Customer service

Education

High school diploma or higher

Job description

Buchanan Hauling and Rigging Inc. in Fort Wayne, IN is seeking a Customer Service Representative to support order entry, communicate with customers, and audit shipments.

This role emphasizes accuracy, strong customer service, and teamwork within a busy logistics environment. The ideal candidate will have at least 2 years of experience, a high school diploma or higher, and a commitment to delivering excellent service to our clients.