Customer Care & Order Specialist – Fort Wayne

Buchanan Hauling and Rigging, Inc.; Fort Wayne (IN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k)

Life insurance

Disability

Job summary

Buchanan Hauling & Rigging, Inc. in Fort Wayne, IN is seeking a Customer Service Representative to support account managers, ensure complete order-entry information, and audit shipments for accuracy.

You will communicate with customers, assist in scheduling appointments, and help deliver the high level of service the company is known for. A strong attention to detail and at least 2 years of customer service experience are preferred.

Qualifications

• Strong attention to detail is required.
• Strong customer service skills preferred.
• Minimum of 2 years’ work experience preferred.
• High school degree or higher preferred.

Responsibilities

• Provide order entry support to assigned account managers.
• Ensure that all required information is entered in the order entry screen.
• Audit shipments, as directed, for accuracy.
• Communicate with customers as needed to obtain information.
• Assist in scheduling appointments, as needed.

Skills

Attention to detail

Customer service skills

2+ years experience

Education

High school diploma or higher

Job description

Buchanan Hauling & Rigging, Inc. in Fort Wayne, IN is seeking a Customer Service Representative to support account managers, ensure complete order-entry information, and audit shipments for accuracy.

You will communicate with customers, assist in scheduling appointments, and help deliver the high level of service the company is known for. A strong attention to detail and at least 2 years of customer service experience are preferred.